
FAQs
Frequently asked questions
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Q: HOW MUCH HAIR DO I NEED FOR A SEW-IN?
A: For a natural look we recommend buying 2 bundles of hair for lengths 12” to 18” and 3 to 4 bundles for lengths 20″ or longer. If you like it on the thicker side add a bundle. Each bundle is 100grams. The hair is sold by weight so the longer the hair, the shorter the weft.
Q: HOW LONG DOES OUR HAIR LAST?
A: With good maintenance at least a year or more.
Q: WHAT COLOR DOES THE HAIR COME?
A: Our virgin hair comes in natural black/darkest brown.
Q: CAN OUR VIRGIN HAIR BE COLORED?
A: This is 100% virgin hair and has not been processed in any way. You can color the hair, however, once virgin hair is color treated in any way, it is no longer virgin. Be sure to keep color treated hair conditioned and moisturized.
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SHIPPING POLICY
Processing is 1 business day (unless information is missing )
Standard Domestic shipping is 3 to 7 Business days
Ground shipping for all liquid products is 5 to 10 Business days
International 7 to 14 business days depending on location (customer is responsible for any VAT request upon arrival of your package)
Shipping dates are ESTIMATES and are not guaranteed.
POLICY FOR RETURNS/EXCHANGES
ALL SALES ARE FINAL. NO REFUNDS.
If there is an error with your order, all exchanges must be returned in the original condition.
Any issues must be communicated in writing no less than 72 hours of receipt.
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